TRUST · DISPUTES

A clear route when delivery does not go to plan.

Authorised participants can raise an issue from the deal room. A dispute freezes payment release and preserves evidence for review.

Raise before release

The payer can report non-delivery, damage, specification variance or another documented issue before approval.

Opening a dispute prevents the payment provider from releasing funds while the case remains unresolved.

Terms, messages, versions, delivery records, photographs, certificates and reports form the case record.

Parties can agree correction, partial acceptance, refund or another remedy; unresolved cases follow the applicable process.

Registration is free. A transparent 5% success fee applies only to completed transactions or brokerage engagements.